The cargo business isnt all about trying to afford new freighters and increasing rates. As d Murianki
Isaiah Crowell Black Jersey , new chief of Kenya Airways Cargo, it is just as important to spark the flames of passion in your workers.
For the next 12 months I dont have any radical goals, in terms of routes or the like, Murianki said.Instead, the absolute first thing we have to do is to infuse confidence in our people. Want them to own the business. I want intimacy between them and the business so that when the loader handles the cargo, he loves and cares for it. That way, when customers give us their cargo, they trust us to look after it. They need to know when they give us a shipment that its as good as being in their own hands.
